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Archive for February, 2010

 
Provider of cloud platform tells what the cloud is . . . and what it isn’t.

 

Virtual Global

Chestnut Ridge Research Building

Morgantown, WV  26508

http://www.virtualglobal.com

 

PRESS RELEASE

For Immediate Release

Thursday, February 11, 2010

 

Contact: Cary Landis

Phone:    1-888-302-4533  1-888-302-4533    1-888-302-4533  1-888-302-4533 ext. 701

Email: cary_landis@virtualglobal.com

 

 

Morgantown, WV (PRWEB) February 11, 2010 — Virtual Global, a leading provider of cloud-enabled enterprise solutions and the TeamHost™ online platform for creating SaaS applications, is clearing up some of the confusion about cloud computing. Their “Top ten misconceptions about cloud computing” addresses some of the common myths on the subject, clearing the way for effective and efficient use of the technology. The “Top ten misconceptions” is part of Virtual Global’s “Cloud Computing Made Easy” ebook, available as a free download on www.cloudipedia.com.

“The very word ‘cloud’ gives way to a lot of fuzzy definitions,” said Cary Landis, CEO of Virtual Global. “In reality, cloud computing is just as solid and reliable as any other type of computing, the technology just refers to a mechanism to connect infrastructure, applications, and platforms over a remote network, typically on virtualized off-site servers, over a secure IP connection.”

Cloud computing is seen by most analysts and industry observers as a disruptive technology, and one that is destined to continue changing the way we do business, the way we work, and even the way we think. “With such an important technology, it’s important to keep on top of some of the popular misconceptions,” said Landis. “A well-informed business, whether SMB or enterprise, will be able to turn cloud computing technology to its advantage, and gain a critical edge over the competition.”

Virtual Global’s “Top Ten Misconceptions about Cloud Computing” include:

1.    The cloud is just a return to centralized computing. The old days of dumb terminals connected to a centralized mainframe limited our computing power to one provider. With cloud computing, we can access the computing power of millions of providers from anywhere at any time, and for a fraction of the cost of host computing.

2.    The cloud is not secure. Truth-be-told, in-house systems are often less secure, because they use unproven home-grown security models. Cloud applications developed with cloud platforms use a common security model, which lends additional security from the ground up; and cloud providers will often pay more attention to issues such as physical security and access controls.

3.    The cloud isn’t ready for enterprise users. Enterprise software need not cost millions of dollars, or take years to implement. CIOs are increasingly demanding more affordable alternatives. Some of today’s popular cloud systems host tens of millions of users. The biggest concerns of enterprises rolling out mission-critical apps are flexibility, scalability and availability. The cloud has resolved those concerns.

4.    You lose control with the cloud. The very word “cloud” implies outsourcing to an unknown vendor; however this is a misnomer rather than reality. You can use cloud technologies internally, or outsource to a well-established vendor who has been offering reliable service for years. With the cloud, you can gain more control through a web-based control panel, while letting go of day-to-day maintenance. “The fallacy of direct control” posits that it is more efficient to retain control over those things that matter, while freeing up your time by leaving the details to a third party expert provider.

5.    It’s the same thing as utility computing or grid computing. Grid computing was an early predecessor that virtually clustered computing resources to serve a single purpose. Cloud computing has matured to serve multiple clients and multiple tasks simultaneously. Utility computing, by the same token, has evolved. Today’s cloud delivers all three major elements as a service: architecture, platform, and software.

6.    It’s only for low-end consumer applications. Cloud computing has gained popularity in many consumer areas, but has also gained widespread acceptance in business applications, including productivity suites, online backup and storage, and collaborative environments; with applications of enterprise-class software already being delivered over the cloud.

7.    It’s too isolated from my other data and applications. Cloud computing applications are easy to integrate with the rest of the enterprise, and already there are several integration tools on the market to make it happen.

8.    We won’t need PCs any more with cloud computing. Cloud computing is a broad concept with many elements, and powerful desktops are a central part of the cloud model.

9.    Reliability will be a problem. Virtualization and platform technologies are almost as old as computing itself. What’s new is the ability to market the capabilities. Cloud technologies can provide superior reliability with service level guarantees.
 
10.    The cloud will give you performance problems. Performance is seldom a problem with cloud computing. Latency can be minimized by selecting a provider with a data center in your own region, and by reviewing the provider’s upstream carriers and service level guarantees.

For a free, complete copy of Virtual Global’s “misconceptions” and landmark book, “Cloud Computing Made Easy,” visit www.cloudipedia.com.

About Virtual Global:

Virtual Global, a West Virginia corporation, is a provider of cloud-enabled enterprise IT solutions and the TeamHost™ cloud platform for building and deploying SaaS applications without programming. Since 1995, Virtual Global’s technologies have served commercial and federal customers worldwide with enterprise-class IT needs. Virtual Global can be found on the Web at http://www.virtualglobal.com.

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Much as we all like to complain about government inefficiency, hulking bureaucracies and outdated procedures, there are a few areas where government really does excel in setting the standard for the rest of the country.

 

In the area of public access to documents over the Internet for example, the Feds have done quite well. It’s no longer necessary to drive downtown to a government office, or make a phone call and wait a week for a clerk to mail a form to us—we can just download it over the Internet. Even state Departments of Motor Vehicles—well known and maligned for hour-long waits and grumpy employees—have gotten onto the bandwagon of technology, and in most states it’s now possible to renew your license plate online or at an automated machine in the office lobby. And once again, it may well be the government that sets the pace for embracing the cloud computing model.

 

It’s not surprising that the biggest cloud project in government comes from NASA, an agency that always tends to be out in front of the pack with new technology. A cloud computing pilot called Nebula, being developed at the NASA Ames Research Center, “integrates a set of opensource components into a seamless, self-service platform, providing high capacity computing, storage and network connectivity using a virtualized,scalable approach to achieve cost and energy efficiencies.” NASA says that Nebula provides for rapid development of applications that are both policy-compliant and secure, promotes collaboration, and encourages reuse of code.

 

Nebula is a wonderful example of cloud computing done right. It is open source, which means it is transparent and highly interoperable. It is a full, true cloud system that incorporates infrastructure, platform, and software; all three of the main components of cloud computing. Nebula is already in use for educational and public outreach uses, collaboration, and mission support. Amateur astronomers use it to upload high resolution photographs, and the LCROSS participation site, where amateur astronomers work with NASA scientists to get a better view of the moon, is built on the Nebula platform.

 

Two useful elements of Nebula elegantly illustrate the benefits of cloud computing. It automatically increases computing power and storage as the web application needs it. This is a central benefit of cloud computing in general—the user need not worry about compute power and storage, since that’s all automatically and transparently taken care of on the back end. When more storage space is needed, it’s allocated. If more compute power is needed, you get it transparently. Second, Nebula addresses the security worry. It was built to be secure, as well as compliant with government policies (of which there are many).

 

The Federal CIO Vivek Kundra, who was formerly the District of Columbia technology chief, has been a strong proponent of use of cloud computing in government as a way to gain efficiency and save taxpayer dollars. In Washington DC, he was able to eliminate a $4 million initiative to create an intranet for the DC government, and instead, shift the district government to Google Apps—accomplishing the same goal, and saving a huge amount of money. Kundra’s move to the cloud enabled DC to save money and improve efficiency. For example, now the district’s training information can be obtained through online videos on Google Apps; the same Google Apps is also used to add more transparency to government by making procurement data available to the public. Kundra claims that “The cloud will do for government what the Internet did in the ’90s. It’s a fundamental change to the way our government operates by moving to the cloud. Rather than owning the infrastructure, we can save millions.”1

 

This blog brought to you courtesy of Virtual Global, the fastest and easiest way to the cloud. 

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1 Gautham Nagesh. “Local technology czar could be headed to Obama

administration.” Nextgov, November 26, 2008.

Healthcare applications (Health-IT)

The current administration continues to be aggressive in pursuing healthcare reform. Aside from the issue of universal health insurance coverage, which has gained the greatest coverage in the media, the reforms include much more under the hood. Most notably, this means implementation of electronic health records, and the creation of a nationwide health care infrastructure that would make it easier for healthcare providers to share and access patient records.  Part of this plan would create a National Health Information Network (NHIN), which is a broad, interoperable platform for sharing electronic health information. The NHIN would connect providers, insurers, and emergency responders. 

According to the Department of Health and Human Services, the government’s health care informatics plan’s goals include: 

·         “Medical information will follow consumers so that they are at the center of their own care  

·         Consumers will be able to choose physicians and hospitals based on clinical performance results made available to them

·         Clinicians will have a patient’s complete medical history, computerized ordering systems, and electronic reminders 

·         Quality incentives will measure performance and drive quality-based competition in the industry.   

·         Public health and bioterrorism surveillance will be seamlessly integrated into care 

·         Clinical research will be accelerated and post-marketing surveillance will be expanded”1

The concept of electronic medical records (EMR) and patient health records (PHR) is one that has long been discussed, and is already in use in other countries.  There is no doubt that it will be part of the current administration’s broad health care reform initiative, and there are already legislative incentives in place to encourage health care providers to get with the program. EMR doesn’t just mean that the hospital puts your patient records in their computer—it means a new level of sharing. This of course, is within the HIPAA regulation framework and assumes a rigorous level of security, but it allows for a cloud-based infrastructure to exist for EMR. The benefits are obvious. A patient’s medical records would be available to any authorized health care provider, anywhere in the country. You could travel anywhere you want, and your records go with you. Any authorized provider could access your records in case of an emergency.

Already, there is a common but limited version which has shown great benefit—many of the large drugstore chains keep customer records in a secure database, so that you can go to any branch, anywhere in the country, and receive your prescription. The database also includes relevant information such as drug interactions and allergies. This is only the tip of the iceberg. Ultimately, this limited drugstore application will be integrated with all other healthcare providers. What’s the result? It could save lives. Error rates would be reduced, and caregivers will have more information at their disposal when making critical decisions about your care.

This technology, based strongly in cloud computing technologies, is rapidly gaining momentum. The RAND Corporation, in testimony presented to the Senate Finance Committee, highlighted just a few of the potential benefits of a cloud-based healthcare IT (HIT) system rolled out on a national scale:

“The hope of many is that the broad adoption of HIT systems with the aforementioned functionality in the United States will transform health care in terms of making it more efficient and effective simultaneously. Efficiency would be enhanced by reduced test duplication, improved drug utilization, better scheduling, reduced paper record handling, and improved claims processing and billing. Effectiveness would be enhanced by reduced errors (reduced handwriting-based errors, for example), reminders to improve preventative care, decision support for better evidence-based practice, improved management of chronic illness, and improved continuity of care for those patients seeking care away from their primary provider (such as was needed to support the mass evacuation that occurred after Hurricane Katrina). Effectiveness would also be enhanced by the quality of care assessment such systems would make possible and by improvements in the evidence base for best practices derived from the analysis of large electronic medical record databases.”

The potential social benefit is clear. Not only would individual hospitals benefit by moving to a more technology-based patient record system, society as a whole would benefit by integrating those systems together in a national database that relies on secure cloud computing technologies.

Besides the advantage of better patient care, cost savings would be enormous. In this day and age when the health care debate is often framed in terms of dollars and sense, a cloud-based national patient record system is an obvious element that should be included. RAND Corporation claims that savings that could be achieved would reach $80 billion per year, assuming a 90 percent adoption rate by hospitals and physicians. To put that figure in perspective, it’s a full four percent of the $2 trillion spent annually on health care in the United States.

The benefits can also be seen just looking narrowly at adverse drug events. Every year, there are errors in medication that result from lack of allergy or drug interaction warnings, handwriting errors, and poor dosage monitoring. The RAND study further estimates that the safety benefit would be enormous, avoiding as many as 2.2 million such adverse drug events per year, saving nearly $4 billion per year.

Could these savings be achieved without a cloud computing infrastructure? Not likely. The great benefits illustrated by RAND cannot be achieved if those electronic records are stovepiped, retained only by each individual provider. The cloud-based infrastructure suggested by the DHHS brings the scope of the proposal into greater perspective, delivering the benefit on a much wider scale, and allowing for the greater level of benefits that result only from data sharing to exist.

This blog brought to you courtesy of Virtual Global, the fastest and easiest way to the cloud. 

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1 US Department of Health and Human Services.

 2 RAND Corporation. “The potential benefits and costs of increased adoption of health information technology.” Richard Hillestad, July, 2008. Testimony presented before the Senate Finance Committee on July 17, 2008.

VIRTUAL GLOBAL

Chestnut Ridge Research Bldg

Morgantown, WV 26508

http://www.virtualglobal.com

Press Release

Contact: Cary Landis

Phone: 1-888-302-4533 ext. 701

Email: cary_landis@virtualglobal.com

FOR IMMEDIATE RELEASE

Tuesday, February 3, 2010

Virtual Global launches Cloudipedia.com to help cloud computing newbies

“Cloud Computing Made Easy” explains cloud computing technology and how it drives social change

Morgantown, WV, February 3, 2010: Virtual Global, a leading provider of cloud-enabled enterprise solutions and the TeamHost™ online platform for creating SaaS applications, has launched its new portal for cloud computing information, Cloudipedia. The site, which is located at http://www.cloudipedia.com, is designed to break down the cloud computing information barrier and provide useful, actionable information for companies that are exploring the cloud computing alternative.

The centerpiece of the Cloudipedia site is the free, downloadable ebook, “Cloud Computing Made Easy,” written by industry observer Dan Blacharski, and Virtual Global CEO Cary Landis. The book explains the technology in easy-to-understand terms and delves into the hottest trends, issues, and topics like cloud security, cloud storage, software-as-a-service, and what some of the major players, including Google and Amazon, have been doing in the cloud computing marketplace. “Cloud computing is redefining how we do business, how we work, and how we think,” said Landis. “This is truly a disruptive technology and we’re only seeing the tip of the iceberg in how it will change the workplace for years to come.” In the book, the authors discuss how cloud computing has become the greatest enabling technology for outsourcing and telecommuting, and has changed the very nature of what a “job” really is.

The book also dispels some common myths and misconceptions about cloud computing, discussing the issue of cloud security—and how it can be just as secure as your in-house data center. “Another common misconception is that you lose control with the cloud,” added Landis. “In what we refer to as the ‘fallacy of direct control,’ we take on the notion that having direct control over every aspect of IT inherently leads to better services and better security. You can certainly control everything, but there is an opportunity cost involved.”

In a down-to-earth example, the book draws a comparison between using cloud providers, and homeowners who choose to use a plumber rather than fix their own pipes. In a passage from the book, the authors relate, “The guy who fixes his own plumbing suffers an opportunity cost, because he must make multiple trips to the hardware store, invest time and money, purchase hundreds of dollars’ worth of tools, and miss his favorite television show. And just like the guy who fixes his own plumbing, the company that insists on hosting absolutely everything in-house is losing out.”

For a free complete copy of Virtual Global’s predictions and landmark book, “Cloud Computing Made Easy,” visit www.cloudipedia.com. Timely conversations on cloud computing can also be found on the LinkedIn “Cloudipedia – Cloud computing made easy” discussion group.

About Virtual Global:

Virtual Global, a West Virginia corporation, is a provider of cloud-enabled enterprise IT solutions and the TeamHost™ cloud platform for building and deploying SaaS applications without programming. Since 1995, Virtual Global’s technologies have served commercial and federal customers worldwide with enterprise-class IT needs. Virtual Global can be found on the Web at http://www.virtualglobal.com.

How we approach data storage is guided by several principles, including the need for compliance with various legislative mandates, the need to provide easy access to archived information, and the need to impose a secure storage environment. In addition to those concerns, the IT manager must also take capacity planning into account to ensure that an adequate amount of storage is available at all times. All of those concerns can be addressed with cloud storage.

Cloud storage and compliance

Increasingly, both in the US and Europe, data storage is governed by a variety of legislative mandates. How long you store data, how it is accessed, secured, and transmitted may all be subject to regulation; in addition to that, you may also be required to provide an audit trail. If you are using a third party provider for cloud storage and archiving, that provider must comply with the same regulations for which you are liable.

Those companies that are subject to HIPAA, Gramm-Leach-Bliley, Sarbanes-Oxley, or other regulations will need to take steps to ensure that data is stored securely, but this does not mean that cloud storage is out of the question. In fact, using a compliant cloud storage provider, which offers the necessary precautions and a written service level agreement, is seen by most government agencies as an adequate measure to guarantee compliance. Most cloud providers recognize the need to comply with multiple pieces of legislation, and have already taken steps to ensure that they can provide adequate documentation that they do so.

Cloud storage and access

The issue of access is important when implementing cloud storage. After all, stored data is useless if it is not readily accessible by any and all authorized users. Cloud storage addresses the access question quite readily by providing secure access to authorized users from any location, from any computer.

The simplified access protocols, governed by authentication and authorization, also allow for a move away from the time-consuming process of having to go through the IT department to retrieve stored data, which is a major misuse of skilled technicians’ time. The concept of cloud storage also works very well with the increased incidence of telecommuting, allowing authorized employees or contractors to access storage while away from the office.

Cloud storage and capacity

The exploding rate at which companies generate data requires constant addition to storage. In an on-premises configuration, this requires constant attention, and usually, over-provisioning. This over-provisioning on one hand guarantees that all users will always have storage for every application, but at the same time, it is costly and wasteful.

Cloud storage eliminates this problem. Cloud providers typically use virtualization, and allow for subscribers to access as much storage as needed—with additional provisioning done on-the-fly. As a result, users are able to access as much storage as they need, but without the need for over-provisioning. The result is dramatic cost savings, and the ability to add capacity instantly and as needed.

Cloud storage and security

But is it secure? Using storage-as-a-service has become widely accepted, and most providers offer both encrypted transmission, and encrypted storage to guarantee the safety of your data. At the cloud data center, the physical servers will also be protected in a secure facility with regulated access.

For more information about cloud computing, please visit http://www.cloudipedia.com for a free copy of “Cloud Computing Made Easy.” Cloudipedia is a property of Virtual Global, a provider of cloud-enabled enterprise IT solutions and the TeamHost™ cloud computing platform for building SaaS applications without programming.

The ever-present question however, is whether it is safe to put mission-critical data on the cloud. The very term “cloud” implies that your sacred information is being stored someplace, and you probably don’t even know where or how. To little surprise, security is the far biggest concern among those considering cloud computing technology.

Yet, cloud computing is too big to ignore. It is likely the most significant shift in computing paradigms in the past 30 years. That shift is well underway, with consumers, small and midsize businesses, and even large enterprises putting applications and data into the cloud. They are shifting from pure on-premises applications and data storage to virtualized servers with hopefully reputable vendors.

If you’re an IT manager, it’s good to be paranoid. Losses from cybercrime and attack can be enormous, and the 2008 CSI Computer Crime and Security Survey show an overall average annual loss of just under $300,000.

It may seem like a leap of faith to put your valuable data and applications in the cloud, and to trust cloud computing security to a third party. Yet faith is not a part of the equation, nor should it be. Every enterprise needs to know that its data and applications are secure, and the question of cloud computing security must be addressed.

In fact, the cloud does have several security advantages. According to NIST, these cloud computing security advantages include:

· Shifting public data to a external cloud reduces the exposure of the internal sensitive data

· Cloud homogeneity makes security auditing/testing simpler

· Clouds enable automated security management

· Redundancy / Disaster Recovery

All four points are well taken. Cloud providers naturally tend to include rigorous cloud computing security as part of their business models, often more than an individual user would do. In this respect, it’s not just a matter of cloud computing providers deploying better security, the point is, rather, that they deploy the precautions that individual companies should, but often don’t.

Is 2010 the year of cloud platforms?

Most application providers impose some level of security with their applications, although when cloud application providers implement their own proprietary approaches to cloud computing security, concerns arise over international privacy laws, exposure of data to foreign entities, stovepipe approaches to authentication and role-based access, and leaks in multi-tenant architectures. These security concerns have slowed the adoption of cloud computing technology, although it need not pose a problem.

Are cloud “platforms as a service” the answer? The very nature of a cloud platform is that it imposes an instance of common software elements that can be used by developers to “bolt on” to their applications without having to write them from scratch. This advantage is especially useful in the area of security. The cloud platform brings an elegant solution to the security problem by implementing a standard security model to manage user authentication and authorization, role-based access, secure storage, multi-tenancy, and privacy policies. Consequently, any SaaS application that runs on the common platform would immediately benefit from the platform’s standardized and robust security model.

Are private clouds the answer?

The term “private cloud” likely sounds like a misnomer because it really is. A private cloud generally refers to cloud computing technology within a firewall. In many cases, you can probably even touch the box that it runs on, so it’s not really “in the cloud”. Be that as it may, so called private clouds may be the ultimate solution for enterprises that want the best combination of benefits and risks. With a private cloud, enterprises can dramatically lower their time, risks and costs of engineering and maintaining Web-based software systems, without the security concerns associated with remote hosting. The easiest way to implement a private cloud may be to leverage an open platform, which inherently takes advantage of open APIs. This way, enterprises can build and integrate cloud-enabled systems over time without the proprietary dependencies.

Superior physical security through cloud computing provider

Lack of physical security is the cause of an enormous amount of loss, and insider attacks account for a surprisingly large percentage of loss. And while the specter of black hats hacking into your network from a third world country is very much real, very often, the “black hat” is in reality a trusted employee. It’s the guy from the Accounting department who you have lunch with. It’s the lady who brings you coffee in the morning and always remembers that you like two sugars. It’s the recent college grad with so much potential, who did such a great job on that last report.

Of course, insiders can attack your network and data regardless of where it is located, given enough incentive and information, but physical proximity of the actual hardware and data makes it much easier to gain access, and cloud data centers tend to have better internal physical security protocols, including locked rooms, regulated access, and other protections against physical theft and tampering.

Conclusion: Superior security through the cloud

Besides physical security, technical security is of the utmost importance. Hosting your own servers and applications requires extra measures. A larger organization may need to deploy dedicated IT staff to security only. Cloud computing, on the other hand, builds cloud computing security directly into the cloud platform. While the company still must maintain in-house security in any case, the provider ensures that the applications and data are safe from attack.

We tend to think that retaining control over everything is inherently more secure, when this is not the case. Smaller companies especially may lack the skilled security staff in-house, and even larger firms often just don’t have the resources to dedicate to implementing rigorous security on an ongoing basis. A cloud computing provider on the other hand, which offers a detailed service level agreement and retains skilled security staff in-house, will often provide superior security when compared with the in-house alternative.

For more information about cloud computing, please visithttp://www.cloudipedia.com for a free copy of “Cloud Computing Made Easy.” Cloudipedia is a property of Virtual Global, a provider of cloud-enabled enterprise IT solutions and the TeamHost™ cloud computing platform for building SaaS applications without programming.

http://www.virtualglobal.com

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